We are here to answer your questions!

Below are some questions that are commonly asked during the sign ordering process.
If you have any further questions please feel free to contact us.
What type art files should I submit?

We make every effort in producing your artwork in the highest grade possible; this quality control starts with the type of files that we receive from you.

We always request that company logos, shapes or fonts are submit in a vector format that can be scaled up for high-resolution printing.
Vector file types include ai, eps, svg, and pdf.

If submitting a file that includes images, please be sure to save in a high-resolution format. 
Bitmap file types include jpg, tiff or pdf in CMYK.

Additional notes:
- flatten all effects (drop shadows / gradients) to ensure nothing gets distorted in the transfer.
- convert fonts to outlines / curves.
- specify any Pantone color values so that we are able to match the color as close as possible.

*Please note that as every effort is made to match Pantone values, due to the type of printing process and various materials & finishes, minor variances may occur.

How do I transfer over large files?
Do you supply proofs of the artwork?
How long does it take to deliver and install my sign?
Do I need a sign permit for my new sign?
What are your methods of payment?
Can you replace the fluorescent lights in my illuminated signs with energy efficient LED's?

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Contact Us

Toll Free - 1.888.590.7446

Fax - 780.468.6745

Email- sales@hisigns.com