We make every effort in producing your artwork in the highest grade possible; this quality control starts with the type of files that we receive from you.

Logos:
We always request that company logos, shapes or fonts are submit in a vector format that can be scaled up for high-resolution printing.
Vector file types include ai, eps, svg, and pdf.

Bitmaps:
If submitting a file that includes images, please be sure to save in a high-resolution format. 
Bitmap file types include jpg, tiff or pdf in CMYK.

Additional notes:
- flatten all effects (drop shadows / gradients) to ensure nothing gets distorted in the transfer.
- convert fonts to outlines / curves.
- specify any Pantone color values so that we are able to match the color as close as possible.

*Please note that as every effort is made to match Pantone values, due to the type of printing process and various materials & finishes, minor variances may occur.

If your file is under 10MB, you should be able to submit to your sales representative via e-mail.
Anything larger in size can be sent via file transfer sites such as Dropbox, Wetransfer or Hightail.

If these options don't work for you feel free to contact us to learn more about our ftp.

Absolutely!
Whether our art team is designing the artwork for you or if it client supplied, we always lay out a detailed proof with sizes, materials & color values to ensure everything is accurate prior to proceeding.

We ask that the proofs be reviewed carefully to ensure accuracy. Production cannot be scheduled until a signed & dated copy of the final approved drawing(s) is received. Please be aware that once approved, any error due to incorrect artwork is the responsibility of the client.

** The following timelines are a guideline only. Each job is determined on an individual bases.

Flat signs, from stock – same day.
Flat signs, custom – 3 to 5 business days.
Router cuts - 2 to 4 weeks from time of approved art work and permit approval.
Channel letters - 4 to 6 weeks from time of approved artwork and permit approval.
Cabinet signs – 4 to 6 weeks from time of approved artwork and permit approval.
Pylons – 6 to 8 weeks from time of approved artwork and permit approval.

Permitting can be a tricky process, we pride ourselves in staffing appropriate individuals that work with the City on your behalf in efforts of simplifying this process for you.

A permit is required for all signs within the City of Edmonton with the exception of the following:

• Freestanding signs no more than 2.1 metres in height from the grade. 
• Changing the existing wording on a sign with no change to the support structure or company.
• Cloth banners or signs painted on the building.

As each city varies regarding rules and regulations, different areas must be looked at case by case.

Methods of Payment that we accept:

Cash
Cheque
Mastercard
Visa
Debit

We offer a Credit Application account, terms of credit are available for a Net 30 days after date of invoice.

Download the Credit Application form

The need to convert to LED lighting is growing quickly as there are many benefits to reap from this upgrade. We specialize in retrofitting & converting neon or fluorescent lamps into LEDs in an ongoing effort of reducing the global carbon footprint.

LED lights illuminate more evenly, the efficiency & lifetime of the bulbs outlasts the other lighting options by at least five times as long & they pose little to no threat to the environment.

We're equipped with all the means necessary to provide maintenance & repair on your signage including equipment, adequate safety training & extensive knowledge in the area.